Saturday, March 3, 2012

Fw: TLC Proposed Borough Taxi Rules/Call Center Temporarily Closed

New York City Taxi & Limousine Commission

March 2, 2012

To All Interested Parties:

Industry Notice #12-04
For Immediate Release

For-Hire Vehicle (FHV) Drivers, Vehicle Owners & Base Owners

The Taxi and Limousine Commission has released draft rules for a new type of license
called a Street Hail Livery License. This new license will allow owners and drivers of FHVs to pick up hailing passengers off the street in Brooklyn, the Bronx, Queens (excluding the airports), Staten Island, and Manhattan north of West 110th Street and East 96th Street.The Street Hail Livery License is part of Mayor Bloomberg's plan to bring legal street hail service to all five boroughs. The rules being proposed today cover drivers, vehicle owners, and base owners that are interested in purchasing this new license.

- The Street Hail Livery License is completely optional and will not be required for you to operate your vehicle or base if you are doing prearranged service only. However, it will be necessary for any driver, vehicle owner, or base owner to have this new license if they plan to serve customers through street hails.

- Drivers and vehicle owners who purchase a Street Hail Livery License will be required to retrofit their vehicles to include a meter (used for street hail fares only), a roof light, a credit/debit card reader, and a GPS device.

- Drivers and vehicle owners possessing a Street Hail Livery License will be allowed to pick up passengers through street hails in the boroughs of Brooklyn, Queens, the Bronx, Staten Island, and in Manhattan north of West 110th Street and East 96th Street.

- Soliciting street hails at the airports (JFK and LGA) and in Manhattan below West 110th Street and East 96th Street will be strictly prohibited and will result in a fine and possible forfeiture of your license.

- Street Hail Liveries cannot perform dispatched pick-ups below West 110th Street and East 96th Street in Manhattan. Regular FHVs, however, can continue to provide dispatched pick-ups anywhere in Manhattan.

- Street Hail Liveries can perform dispatched pick-ups and drop-offs at LaGuardia and JFK airports.

- This year, there will be 6,000 street hail livery licenses issued for $1,500 each. They will be available to vehicle owners and drivers who have been licensed for at least one year prior to the issuance of the new licenses and are in good standing with the TLC. At least 20% of these licenses will be issued to those with wheelchair accessible vehicles. Next year the licenses will be issued for $3,000 each, and the following year they will be issued for $4,500 each.

To make sure drivers, vehicle owners and base owners fully understand the details of these proposed rules, a complete version is now available on our Web site under Proposed Rules, at On our Web site, you will have the opportunity to give feedback on these proposed rules. We implore all interested parties to do so, especially before the scheduled public hearings on them so that we may have enough time to process and understand your feedback.

The Commission will hold a public hearing, at which the public and interested parties are invited to submit comments and testimony on the proposed rules, at 9:00 a.m. on March 22, 2012. This hearing will be held in the Commission's public hearing room at 33 Beaver St., New York, NY on the 19th Floor. We strongly encourage you to testify at this hearing so that the Commission will have adequate time to process your comments.

The Commission will also hold a public hearing at 9:00 a.m. on April 19, 2012. The hearing will be held at the Brooklyn Borough Hall, 209 Joralemon Street, Brooklyn, New York.


Industry Notice #12-05
For Immediate Release

TLC Call Center Temporarily Closed Friday,
March 2 - Monday, March 5

The New York City Taxi and Limousine Commission (TLC) Call Center will be temporarily closed as of Friday, March 2nd and will reopen on Tuesday, March 6th at 9am.

If you are calling to file a complaint or lost property report, please contact 311. For time sensitive licensing matters you may visit our Licensing walk in center located at 32-02 Queens Blvd. Long Island City., Queens. We apologize for any inconvenience.

Long Island City Operating Hours

Licensing Division:
The department is open 8:00 AM to 4:00 PM Monday through Friday, excluding holidays for all Driver and Vehicle Transactions. Base transactions are conducted between the hours of 8:00 AM and 3:30 PM.

Office of Judgment Enforcement:
The office is open 9:00 AM to 5:00 PM Monday through Friday, excluding holidays.

Long Island City Adjudications:
The department is open 8:00 AM to 4:00 PM Monday through Friday, excluding holidays. All representatives and attorneys will be permitted to enter the building as long as hearings are being conducted.

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